Public (HSE)

Waterford Residential Care Centre

St Patrick's Way, Waterford, X91XE86

Call 051 848700

Fair Deal weekly price

€1,710

HSE cost of care, from 1 September 2026

Registered beds

HIQA maximum occupancy

Registered until

31 March 2029

Current registration since 1 April 2026

Inspection score

78/ 100

Mostly compliant

Getting worse

Ranked 10 of 12 scored homes in Co. Waterford · 13 of 15 within 25 km

Leadership and management83

Quality and safety of care75

What went into the score

13 November 2025 · counts 63%3 not compliant · 9 of 20 compliant · 73
4 September 2024 · counts 38%1 not compliant · 10 of 14 compliant · 86

Fair Deal price is 34% above the Co. Waterford median of €1,280 a week.

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Waterford Residential Care Centre is a new, purpose-built home with 80 single ensuite bedrooms, offering 24-hour nursing care including continuing care and respite. Residents generally feel well cared for and describe the home as homely and first class. The centre has good communal spaces and outdoor areas, but some maintenance issues and safety concerns were noted, such as uneven paving and call bell accessibility. While activities and food are provided, some residents feel there is limited variety and insufficient activities, especially for those not attending group sessions. The management structure is clear, and staffing levels are adequate, but some training gaps and oversight issues need addressing.

Long-term care
Respite
rehabilitation

What inspectors liked

The centre is purpose-built with high specification and all single ensuite bedrooms providing ample personal space.
Residents describe the home as homely and first class, and feel well looked after by kind and considerate staff.
There are multiple communal and outdoor spaces for socialising and activities, including a café and hairdresser on site.
Staffing levels and skill mix are sufficient to meet residents' needs, with 24-hour nursing cover.
The provider has systems in place for quality and safety monitoring, including audits and governance meetings.

What needed to improve

Some residents do not have access to their call bells, limiting their ability to summon help.
Activities provision is inconsistent; some residents report insufficient activities, especially those who remain in their units.
Food quality and variety, particularly at tea-time, is a concern for some residents, with limited choice for modified diets.
Maintenance issues include damaged doors, uneven and loose paving in courtyards posing fall risks, and some storage practices needing review.
Fire safety procedures lack clarity on vertical evacuation; staff have not been trained or drilled on using evacuation lifts as planned.

What residents said

“so homely”
“first class”
“couldn't be better”
“so well looked after”
“very nice”
“lovely”

Staffing: There is a good ratio of nurses on duty during the day and night, supported by care, catering, household and activity staff. Staffing levels and skill mix are sufficient to meet residents' needs.
Activities: There are four full-time activity staff, but their scheduling means some days have only one staff member, limiting activities especially for residents who stay in their units. Group activities like chair yoga and bingo are enjoyed in the café area, but some residents report insufficient activities tailored to their interests.
Food: Meals are freshly prepared on-site with access to drinks throughout the day. Some residents find the food lovely, but others are dissatisfied with quality and limited variety, especially at tea-time. Modified texture meals lack choice and appealing presentation.
Dementia: There is a 0.5 WTE advanced nurse practitioner in dementia on site. Residents with responsive behaviours are supported compassionately with person-centred care plans and behaviour observation charts.

Summarised by AI from the HIQA report of 13 November 2025. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

13 November 2025
Unannounced inspection · published Mar 2026
9 compliant8 mostly3 not compliant
ShowHide
Leadership and management
Written policies and proceduresCompliant
StaffingCompliant
Training and staff developmentLow risk · fix by 30 March 2026Mostly
Directory of residentsLow risk · fix by 1 January 2026Mostly
Governance and managementModerate risk · fix by 1 January 2026Not compliant
Contract for the provision of servicesCompliant
Application for registration or renewal of registrationCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 1 January 2026Mostly
Health careModerate risk · fix by 28 February 2026Not compliant
Managing behaviour that is challengingLow risk · fix by 30 January 2026Mostly
Residents' rightsModerate risk · fix by 1 January 2026Not compliant
VisitsCompliant
Personal possessionsCompliant
PremisesLow risk · fix by 28 February 2026Mostly
Food and nutritionLow risk · fix by 1 January 2026Mostly
Information for residentsCompliant
Risk managementCompliant
Infection controlCompliant
Fire precautionsLow risk · fix by 30 March 2026Mostly
Medicines and pharmaceutical servicesLow risk · fix by 1 January 2026Mostly
Read the full HIQA report (PDF)
4 September 2024
Unannounced inspection · published Dec 2024
10 compliant3 mostly1 not compliant
ShowHide
Leadership and management
StaffingCompliant
Training and staff developmentCompliant
RecordsCompliant
Governance and managementLow risk · fix by 31 December 2024Mostly
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
Managing behaviour that is challengingLow risk · fix by 31 December 2024Mostly
ProtectionCompliant
Residents' rightsModerate risk · fix by 6 December 2024Not compliant
VisitsCompliant
PremisesCompliant
Food and nutritionCompliant
Fire precautionsLow risk · fix by 31 December 2024Mostly
Read the full HIQA report (PDF)
31 January 2024
Unannounced restrictive practice thematic inspection · published Apr 2024
1 mostly
ShowHide
A focused inspection of restrictive practices, such as bedrails, locked doors and sensor alarms, judged against HIQA's National Standards rather than the regulations. It isn't counted in the score.
Thematic inspection
Restrictive practices (overall judgment against the National Standards)Mostly
Read the full HIQA report (PDF)

Fair Deal price

This is the most the home can charge a week for residents on the Fair Deal scheme. Under Fair Deal you pay up to 80% of your income and 7.5% of the value of your assets a year, and the State pays the rest. Homes may charge extra for things like activities, hairdressing or newspapers, so ask about these when you call.

List	Published	Weekly price
HSE public homes	1 September 2026	€1,710

Registration conditions

Read the conditions HIQA attached to this registration

Condition 1: Subject to any prohibitions or restrictions contained in any other condition(s), the designated centre shall be operated at all times in accordance with the Statement of Purpose within the footprint of the designated centre on the floor plan received on 03/03/2026. The registered provider shall only provide for the specific care and support needs, and services, within the facilities as set out the Statement of Purpose, as agreed with the Chief Inspector at the time of registration. Any changes to the specific care and support needs and services provided must be agreed in advance with the Chief Inspector. Condition 2: Only persons aged 18 years or older shall be accommodated at the designated centre at any time. Condition 3: The maximum number of persons that may be accommodated at the designated centre is: 80.

Other homes nearby

Worth phoning too if this home has no bed available.

SignaCare Waterford
Private
Waterford, Co. Waterford· 1.2 km away
Fair Deal weekly price
€1,262 / week
Inspection score
89
Beds
64 beds
Phone
051 899 013
Holy Ghost Residential Home
Voluntary
Waterford, Co. Waterford· 1.3 km away
Fair Deal weekly price
Price not published
Inspection score
90
Beds
60 beds
Phone
051 374 397
St Joseph's Home
Voluntary
Waterford, Co. Waterford· 1.7 km away
Fair Deal weekly price
€1,280 / week
Inspection score
83
Beds
48 beds
Phone
051 833 006
Waterford Nursing Home
Private
Waterford, Co. Waterford· 2.8 km away
Fair Deal weekly price
€1,305 / week
Inspection score
83
Beds
60 beds
Phone
051 820 233
Kilbarry Care Centre
Private
Waterford, Co. Waterford· 3.3 km away
Fair Deal weekly price
€1,270 / week
Inspection score
86
Beds
90 beds
Phone
051 364 091
Killure Bridge Nursing Home
Private
Waterford, Co. Waterford· 3.7 km away
Fair Deal weekly price
€1,273 / week
Inspection score
88
Beds
79 beds
Phone
051 870 055

Inspection score

78/ 100

Mostly compliant

Getting worse

Ranked 10 of 12 scored homes in Co. Waterford · 13 of 15 within 25 km

Leadership and management83

Quality and safety of care75

What went into the score

13 November 2025 · counts 63%3 not compliant · 9 of 20 compliant · 73
4 September 2024 · counts 38%1 not compliant · 10 of 14 compliant · 86

Fair Deal price is 34% above the Co. Waterford median of €1,280 a week.

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Long-term care
Respite
rehabilitation

What inspectors liked

The centre is purpose-built with high specification and all single ensuite bedrooms providing ample personal space.
Residents describe the home as homely and first class, and feel well looked after by kind and considerate staff.
There are multiple communal and outdoor spaces for socialising and activities, including a café and hairdresser on site.
Staffing levels and skill mix are sufficient to meet residents' needs, with 24-hour nursing cover.
The provider has systems in place for quality and safety monitoring, including audits and governance meetings.

What needed to improve

Some residents do not have access to their call bells, limiting their ability to summon help.
Activities provision is inconsistent; some residents report insufficient activities, especially those who remain in their units.
Food quality and variety, particularly at tea-time, is a concern for some residents, with limited choice for modified diets.
Maintenance issues include damaged doors, uneven and loose paving in courtyards posing fall risks, and some storage practices needing review.
Fire safety procedures lack clarity on vertical evacuation; staff have not been trained or drilled on using evacuation lifts as planned.

What residents said

“so homely”
“first class”
“couldn't be better”
“so well looked after”
“very nice”
“lovely”

Staffing: There is a good ratio of nurses on duty during the day and night, supported by care, catering, household and activity staff. Staffing levels and skill mix are sufficient to meet residents' needs.
Activities: There are four full-time activity staff, but their scheduling means some days have only one staff member, limiting activities especially for residents who stay in their units. Group activities like chair yoga and bingo are enjoyed in the café area, but some residents report insufficient activities tailored to their interests.
Food: Meals are freshly prepared on-site with access to drinks throughout the day. Some residents find the food lovely, but others are dissatisfied with quality and limited variety, especially at tea-time. Modified texture meals lack choice and appealing presentation.
Dementia: There is a 0.5 WTE advanced nurse practitioner in dementia on site. Residents with responsive behaviours are supported compassionately with person-centred care plans and behaviour observation charts.

Summarised by AI from the HIQA report of 13 November 2025. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

13 November 2025
Unannounced inspection · published Mar 2026
9 compliant8 mostly3 not compliant
ShowHide
Leadership and management
Written policies and proceduresCompliant
StaffingCompliant
Training and staff developmentLow risk · fix by 30 March 2026Mostly
Directory of residentsLow risk · fix by 1 January 2026Mostly
Governance and managementModerate risk · fix by 1 January 2026Not compliant
Contract for the provision of servicesCompliant
Application for registration or renewal of registrationCompliant
Quality and safety of care
Individual assessment and care planLow risk · fix by 1 January 2026Mostly
Health careModerate risk · fix by 28 February 2026Not compliant
Managing behaviour that is challengingLow risk · fix by 30 January 2026Mostly
Residents' rightsModerate risk · fix by 1 January 2026Not compliant
VisitsCompliant
Personal possessionsCompliant
PremisesLow risk · fix by 28 February 2026Mostly
Food and nutritionLow risk · fix by 1 January 2026Mostly
Information for residentsCompliant
Risk managementCompliant
Infection controlCompliant
Fire precautionsLow risk · fix by 30 March 2026Mostly
Medicines and pharmaceutical servicesLow risk · fix by 1 January 2026Mostly
Read the full HIQA report (PDF)
4 September 2024
Unannounced inspection · published Dec 2024
10 compliant3 mostly1 not compliant
ShowHide
Leadership and management
StaffingCompliant
Training and staff developmentCompliant
RecordsCompliant
Governance and managementLow risk · fix by 31 December 2024Mostly
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
Managing behaviour that is challengingLow risk · fix by 31 December 2024Mostly
ProtectionCompliant
Residents' rightsModerate risk · fix by 6 December 2024Not compliant
VisitsCompliant
PremisesCompliant
Food and nutritionCompliant
Fire precautionsLow risk · fix by 31 December 2024Mostly
Read the full HIQA report (PDF)
31 January 2024
Unannounced restrictive practice thematic inspection · published Apr 2024
1 mostly
ShowHide
A focused inspection of restrictive practices, such as bedrails, locked doors and sensor alarms, judged against HIQA's National Standards rather than the regulations. It isn't counted in the score.
Thematic inspection
Restrictive practices (overall judgment against the National Standards)Mostly
Read the full HIQA report (PDF)

Fair Deal price

List	Published	Weekly price
HSE public homes	1 September 2026	€1,710

Registration conditions

Read the conditions HIQA attached to this registration

Other homes nearby

Worth phoning too if this home has no bed available.

SignaCare Waterford

Private

Waterford, Co. Waterford· 1.2 km away

Fair Deal weekly price: €1,262 / week
Inspection score: 89
Beds: 64 beds
Phone: 051 899 013

Holy Ghost Residential Home

Voluntary

Waterford, Co. Waterford· 1.3 km away

Fair Deal weekly price: Price not published
Inspection score: 90
Beds: 60 beds
Phone: 051 374 397

St Joseph's Home

Voluntary

Waterford, Co. Waterford· 1.7 km away

Fair Deal weekly price: €1,280 / week
Inspection score: 83
Beds: 48 beds
Phone: 051 833 006

Waterford Nursing Home

Private

Waterford, Co. Waterford· 2.8 km away

Fair Deal weekly price: €1,305 / week
Inspection score: 83
Beds: 60 beds
Phone: 051 820 233

Kilbarry Care Centre

Private

Waterford, Co. Waterford· 3.3 km away

Fair Deal weekly price: €1,270 / week
Inspection score: 86
Beds: 90 beds
Phone: 051 364 091

Killure Bridge Nursing Home

Private

Waterford, Co. Waterford· 3.7 km away

Fair Deal weekly price: €1,273 / week
Inspection score: 88
Beds: 79 beds
Phone: 051 870 055

Inspection score

What went into the score

What the latest inspection found

What inspectors liked

What needed to improve

What residents said

Inspection history

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Thematic inspection

Fair Deal price

Registration conditions

Other homes nearby

Inspection score

What went into the score

What the latest inspection found

What inspectors liked

What needed to improve

What residents said

Inspection history

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Thematic inspection

Fair Deal price

Registration conditions

Other homes nearby