Private

Windmill House Care Centre

Churchtown, Mallow, P51 KW65

Call 022 590 67

Fair Deal weekly price

€1,285

HSE list #230, 4 September 2026

Registered beds

HIQA maximum occupancy

Registered until

21 May 2029

Current registration since 22 May 2026

Inspection score

92/ 100

Strong inspection record

Improving

Ranked 22 of 69 scored homes in Co. Cork · 4 of 16 within 25 km

Leadership and management92

Quality and safety of care92

What went into the score

3 July 2026 · counts 50%9 of 10 compliant · 97
23 October 2025 · counts 30%2 not compliant · 10 of 16 compliant · 80
4 February 2025 · counts 20%14 of 15 compliant · 98

Fair Deal price is about the same as the Co. Cork median of €1,305 a week.

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Windmill House Care Centre is a well-managed nursing home in Churchtown, Cork, providing 24-hour nursing care to older adults. Residents feel safe, comfortable, and well cared for, enjoying a variety of activities and good food. The home is clean and homely, with staff who are kind and respectful. There is ongoing building work to add more rooms, and residents are kept informed and consulted about these changes. Some bedroom flooring is worn and will be replaced after the extension is finished.

Long-term care

What inspectors liked

Residents feel safe and well cared for, expressing contentment and comfort in their home.
Staff are kind, compassionate, and treat residents with dignity and respect.
There is a varied and individualised activity programme including outings and social events.
The food is well presented with choice and residents enjoy a relaxed dining atmosphere.
The management team is active and committed to continuous quality improvement and safeguarding.

What needed to improve

Some bedroom flooring is damaged and discoloured, showing signs of wear and tear.
The layout of some twin rooms does not allow residents to have a locker and chair beside their bed.

What residents said

“there was always something to do in the centre and they enjoyed their days”
“this was the highlight of their week, and staff were so good to her”
“residents reported feeling safe in the centre and expressed satisfaction about the care they received”
“visitors said they were always kept updated with any changes or concerns and felt confident to bring issues to staff”

Staffing: There are sufficient staff on duty to meet residents' needs, including two registered nurses at night. Staff have completed mandatory training in safeguarding, dementia care, and responsive behaviours. The management team provides daily clinical and operational support, including at weekends.
Activities: There is a varied and individualised activity programme including group exercises, bingo, movies, outings to local parks and towns, and a bus trip every second week. Residents enjoy music sessions and social events.
Food: Meals are well presented and appetising with choice of two main courses and modified diets available. Dining is relaxed and social with two sittings to accommodate residents. Drinks are encouraged throughout the day, especially in warm weather.
Dementia: Staff have training in dementia care and management of responsive behaviours. Residents with responsive behaviours have individualised care plans with de-escalation techniques.

Summarised by AI from the HIQA report of 3 July 2026. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

3 July 2026
Unannounced inspection · published Oct 2026
9 compliant1 mostly
ShowHide
Leadership and management
StaffingCompliant
Training and staff developmentCompliant
Governance and managementCompliant
Quality and safety of care
Individual assessment and care planCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
Communication difficultiesCompliant
PremisesLow risk · fix by 31 December 2026Mostly
Risk managementCompliant
Read the full HIQA report (PDF)
23 October 2025
Unannounced inspection · published Jan 2026
10 compliant4 mostly2 not compliant
ShowHide
Leadership and management
Persons in chargeCompliant
StaffingModerate risk · fix by 5 January 2026Not compliant
Training and staff developmentCompliant
Governance and managementModerate risk · fix by 5 January 2026Not compliant
Contract for the provision of servicesCompliant
Notification of incidentsCompliant
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
Managing behaviour that is challengingLow risk · fix by 30 December 2025Mostly
ProtectionCompliant
Residents' rightsLow risk · fix by 21 November 2025Mostly
End of lifeCompliant
PremisesLow risk · fix by 30 March 2026Mostly
Food and nutritionCompliant
Medicines and pharmaceutical servicesLow risk · fix by 21 November 2025Mostly
Read the full HIQA report (PDF)
4 February 2025
Unannounced inspection · published Mar 2025
14 compliant1 mostly
ShowHide
Leadership and management
StaffingCompliant
Directory of residentsCompliant
RecordsCompliant
InsuranceCompliant
Governance and managementCompliant
Contract for the provision of servicesCompliant
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planCompliant
Managing behaviour that is challengingCompliant
Residents' rightsCompliant
PremisesCompliant
Food and nutritionCompliant
Information for residentsCompliant
Infection controlLow risk · fix by 30 September 2025Mostly
Fire precautionsCompliant
Read the full HIQA report (PDF)
27 June 2024
Announced inspection · published Sept 2024
12 compliant2 mostly
ShowHide
Leadership and management
Written policies and proceduresCompliant
Training and staff developmentCompliant
RecordsCompliant
Governance and managementCompliant
Notification of incidentsCompliant
Quality and safety of care
Health careCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
Communication difficultiesCompliant
PremisesLow risk · fix by 30 December 2024Mostly
Infection controlCompliant
Fire precautionsLow risk · fix by 30 September 2024Mostly
Medicines and pharmaceutical servicesCompliant
Read the full HIQA report (PDF)
17 January 2024
Unannounced restrictive practice thematic inspection · published Mar 2024
1 compliant
ShowHide
A focused inspection of restrictive practices, such as bedrails, locked doors and sensor alarms, judged against HIQA's National Standards rather than the regulations. It isn't counted in the score.
Thematic inspection
Restrictive practices (overall judgment against the National Standards)Compliant
Read the full HIQA report (PDF)

Fair Deal price

This is the most the home can charge a week for residents on the Fair Deal scheme. Under Fair Deal you pay up to 80% of your income and 7.5% of the value of your assets a year, and the State pays the rest. Homes may charge extra for things like activities, hairdressing or newspapers, so ask about these when you call.

List	Published	Weekly price
HSE Section 40 #230	4 September 2026	€1,285

Registration conditions

Read the conditions HIQA attached to this registration

Condition 1: Subject to any prohibitions or restrictions contained in any other condition(s), the designated centre shall be operated at all times in accordance with the Statement of Purpose within the footprint of the designated centre on the floor plan received on 26/02/26. The registered provider shall only provide for the specific care and support needs, and services, within the facilities as set out the Statement of Purpose, as agreed with the Chief Inspector at the time of registration. Any changes to the specific care and support needs and services provided must be agreed in advance with the Chief Inspector. Condition 2: Only persons aged 18 years or older shall be accommodated at the designated centre at any time. Condition 3: The maximum number of persons that may be accommodated at the designated centre is: 40

Other homes nearby

Worth phoning too if this home has no bed available.

Padre Pio Care Centre
Private
Mallow, Co. Cork· 350 m away
Fair Deal weekly price
€1,285 / week
Inspection score
98
Beds
47 beds
Phone
022 656 00
Charleville Nursing Home
Private
Charleville, Co. Cork· 9.3 km away
Fair Deal weekly price
€1,304 / week
Inspection score
83
Beds
60 beds
Phone
063 813 96
St Martha's Nursing Home
Private
Charleville, Co. Cork· 9.6 km away
Fair Deal weekly price
€1,279 / week
Inspection score
71
Beds
36 beds
Phone
063 30 750
St. Gobnaits Nursing Home
Private
Ballyagran, Co. Limerick· 13 km away
Fair Deal weekly price
€1,275 / week
Inspection score
70
Beds
20 beds
Phone
063 82065
Bridhaven Nursing Home
Private
Mallow, Co. Cork· 16 km away
Fair Deal weekly price
€1,319 / week
Inspection score
77
Beds
182 beds
Phone
022 222 05
Fairy Hill Nursing Home
Private
Mallow, Co. Cork· 16 km away
Fair Deal weekly price
€1,327 / week
Inspection score
83
Beds
22 beds
Phone
022 53 361

Inspection score

92/ 100

Strong inspection record

Improving

Ranked 22 of 69 scored homes in Co. Cork · 4 of 16 within 25 km

Leadership and management92

Quality and safety of care92

What went into the score

3 July 2026 · counts 50%9 of 10 compliant · 97
23 October 2025 · counts 30%2 not compliant · 10 of 16 compliant · 80
4 February 2025 · counts 20%14 of 15 compliant · 98

Fair Deal price is about the same as the Co. Cork median of €1,305 a week.

How we calculate this score

Every regulation HIQA judged on an inspection earns points: Compliant 100, Substantially compliant 65, Not compliant 25.
Where the compliance plan rates the risk of a failing regulation, orange (moderate risk) takes off 15 more points and red (high risk) takes off 40. Yellow (low risk) takes off nothing.
An inspection's score is the average over the regulations it looked at.
A home's score combines its last 3 inspections: the newest counts for 50%, the one before for 30% and the one before that for 20%. With fewer inspections the weights are scaled up to 100%.
The trend compares the newest inspection's score with the average of the earlier ones: 5 points or more higher is improving, 5 or more lower is declining, anything else is stable.
Homes are ranked by score within their county and among scored homes within 25 km. Homes with the same score share a rank.

Method v1. It uses only HIQA's published judgments, not our opinion, and is recalculated whenever a new report is published.

What the latest inspection found

Long-term care

What inspectors liked

Residents feel safe and well cared for, expressing contentment and comfort in their home.
Staff are kind, compassionate, and treat residents with dignity and respect.
There is a varied and individualised activity programme including outings and social events.
The food is well presented with choice and residents enjoy a relaxed dining atmosphere.
The management team is active and committed to continuous quality improvement and safeguarding.

What needed to improve

Some bedroom flooring is damaged and discoloured, showing signs of wear and tear.
The layout of some twin rooms does not allow residents to have a locker and chair beside their bed.

What residents said

“there was always something to do in the centre and they enjoyed their days”
“this was the highlight of their week, and staff were so good to her”
“residents reported feeling safe in the centre and expressed satisfaction about the care they received”
“visitors said they were always kept updated with any changes or concerns and felt confident to bring issues to staff”

Staffing: There are sufficient staff on duty to meet residents' needs, including two registered nurses at night. Staff have completed mandatory training in safeguarding, dementia care, and responsive behaviours. The management team provides daily clinical and operational support, including at weekends.
Activities: There is a varied and individualised activity programme including group exercises, bingo, movies, outings to local parks and towns, and a bus trip every second week. Residents enjoy music sessions and social events.
Food: Meals are well presented and appetising with choice of two main courses and modified diets available. Dining is relaxed and social with two sittings to accommodate residents. Drinks are encouraged throughout the day, especially in warm weather.
Dementia: Staff have training in dementia care and management of responsive behaviours. Residents with responsive behaviours have individualised care plans with de-escalation techniques.

Summarised by AI from the HIQA report of 3 July 2026. Check the report for the full picture.Source report (PDF)

Inspection history

HIQA judges each regulation as Compliant Substantially compliant Not compliantRisk: Low Moderate High

3 July 2026
Unannounced inspection · published Oct 2026
9 compliant1 mostly
ShowHide
Leadership and management
StaffingCompliant
Training and staff developmentCompliant
Governance and managementCompliant
Quality and safety of care
Individual assessment and care planCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
Communication difficultiesCompliant
PremisesLow risk · fix by 31 December 2026Mostly
Risk managementCompliant
Read the full HIQA report (PDF)
23 October 2025
Unannounced inspection · published Jan 2026
10 compliant4 mostly2 not compliant
ShowHide
Leadership and management
Persons in chargeCompliant
StaffingModerate risk · fix by 5 January 2026Not compliant
Training and staff developmentCompliant
Governance and managementModerate risk · fix by 5 January 2026Not compliant
Contract for the provision of servicesCompliant
Notification of incidentsCompliant
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planCompliant
Health careCompliant
Managing behaviour that is challengingLow risk · fix by 30 December 2025Mostly
ProtectionCompliant
Residents' rightsLow risk · fix by 21 November 2025Mostly
End of lifeCompliant
PremisesLow risk · fix by 30 March 2026Mostly
Food and nutritionCompliant
Medicines and pharmaceutical servicesLow risk · fix by 21 November 2025Mostly
Read the full HIQA report (PDF)
4 February 2025
Unannounced inspection · published Mar 2025
14 compliant1 mostly
ShowHide
Leadership and management
StaffingCompliant
Directory of residentsCompliant
RecordsCompliant
InsuranceCompliant
Governance and managementCompliant
Contract for the provision of servicesCompliant
Complaints procedureCompliant
Quality and safety of care
Individual assessment and care planCompliant
Managing behaviour that is challengingCompliant
Residents' rightsCompliant
PremisesCompliant
Food and nutritionCompliant
Information for residentsCompliant
Infection controlLow risk · fix by 30 September 2025Mostly
Fire precautionsCompliant
Read the full HIQA report (PDF)
27 June 2024
Announced inspection · published Sept 2024
12 compliant2 mostly
ShowHide
Leadership and management
Written policies and proceduresCompliant
Training and staff developmentCompliant
RecordsCompliant
Governance and managementCompliant
Notification of incidentsCompliant
Quality and safety of care
Health careCompliant
Managing behaviour that is challengingCompliant
ProtectionCompliant
Residents' rightsCompliant
Communication difficultiesCompliant
PremisesLow risk · fix by 30 December 2024Mostly
Infection controlCompliant
Fire precautionsLow risk · fix by 30 September 2024Mostly
Medicines and pharmaceutical servicesCompliant
Read the full HIQA report (PDF)
17 January 2024
Unannounced restrictive practice thematic inspection · published Mar 2024
1 compliant
ShowHide
A focused inspection of restrictive practices, such as bedrails, locked doors and sensor alarms, judged against HIQA's National Standards rather than the regulations. It isn't counted in the score.
Thematic inspection
Restrictive practices (overall judgment against the National Standards)Compliant
Read the full HIQA report (PDF)

Fair Deal price

List	Published	Weekly price
HSE Section 40 #230	4 September 2026	€1,285

Registration conditions

Read the conditions HIQA attached to this registration

Other homes nearby

Worth phoning too if this home has no bed available.

Padre Pio Care Centre

Private

Mallow, Co. Cork· 350 m away

Fair Deal weekly price: €1,285 / week
Inspection score: 98
Beds: 47 beds
Phone: 022 656 00

Charleville Nursing Home

Private

Charleville, Co. Cork· 9.3 km away

Fair Deal weekly price: €1,304 / week
Inspection score: 83
Beds: 60 beds
Phone: 063 813 96

St Martha's Nursing Home

Private

Charleville, Co. Cork· 9.6 km away

Fair Deal weekly price: €1,279 / week
Inspection score: 71
Beds: 36 beds
Phone: 063 30 750

St. Gobnaits Nursing Home

Private

Ballyagran, Co. Limerick· 13 km away

Fair Deal weekly price: €1,275 / week
Inspection score: 70
Beds: 20 beds
Phone: 063 82065

Bridhaven Nursing Home

Private

Mallow, Co. Cork· 16 km away

Fair Deal weekly price: €1,319 / week
Inspection score: 77
Beds: 182 beds
Phone: 022 222 05

Fairy Hill Nursing Home

Private

Mallow, Co. Cork· 16 km away

Fair Deal weekly price: €1,327 / week
Inspection score: 83
Beds: 22 beds
Phone: 022 53 361

Inspection score

What went into the score

What the latest inspection found

What inspectors liked

What needed to improve

What residents said

Inspection history

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Thematic inspection

Fair Deal price

Registration conditions

Other homes nearby

Inspection score

What went into the score

What the latest inspection found

What inspectors liked

What needed to improve

What residents said

Inspection history

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Leadership and management

Quality and safety of care

Thematic inspection

Fair Deal price

Registration conditions

Other homes nearby