Orwell Private

Staffing

Staffing during the day was generally sufficient and matched rosters, but at night the clinical nurse manager often worked in nursing duties instead of supervising, leading to insufficient supervision and delays in responding to residents' needs. Staff felt daytime staffing was adequate but residents reported waiting for assistance at busy times.

Activities

Residents have access to a varied programme including music, word games, aromatherapy, scrabble, reminiscence therapy, gardening, therapeutic cooking, outings, and special events like presentations and tea parties.

Food

Food was described as excellent with good choice and portion sizes. Residents could choose meal times and alternatives. Some reported meals were served warm rather than hot, but this was not universally raised as a concern.

Dementia

Has a dedicated dementia unit. The centre provides care for people with dementia and has adapted units with communal areas designed to be homely. Residents with dementia have safeguarding care plans and staff are trained in safeguarding vulnerable adults.

Summarised by AI from the HIQA report of 11 May 2026. Check the report for the full picture.Source report (PDF)